TERMS & CONDITIONS

Ninth Line Pools

1. Acceptance of Terms

By accessing or using the services, website, or communication channels of Ninth Line Pools (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service.

If you do not agree with these Terms, please do not use our services.

2. Use of Services

You agree to use our services only for lawful purposes and in compliance with all applicable laws, including:

Canada’s Anti-Spam Legislation (CASL)

Telecommunications and messaging regulations

Privacy and consumer protection laws

You agree not to misuse our services, including attempting unauthorized access, distributing harmful content, or violating applicable regulations.

3. SMS Messaging Program & Use Cases

By providing your phone number and opting in, you consent to receive SMS (text) messages from Ninth Line Pools.

These messages may include:

Appointment confirmations and reminders

Service updates and notifications

Customer service communications

Follow-ups related to service inquiries

Promotional or marketing messages (only where express consent is provided)

Message frequency may vary depending on your interaction with our services.

4. Consent to Receive Messages (CASL Compliance)

By opting in, you provide express consent to receive SMS messages from Ninth Line Pools, in accordance with CASL requirements.

Consent may be collected through:

Website forms with explicit opt-in checkboxes

Written or verbal agreements

Customer-initiated contact

Service requests or bookings

You may withdraw your consent at any time.

5. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After sending “STOP,” you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.

6. Help & Support

For assistance, reply:

HELP

Or contact us directly:

Email: [email protected]

Phone: 15194951117

7. Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and service plan.

You are responsible for any fees charged by your carrier.

8. Carrier Liability Disclaimer

Mobile carriers and service providers are not liable for delayed or undelivered messages.

9. No Sharing of SMS Consent

We do not sell, rent, or share your mobile number or SMS opt-in data with third parties for marketing purposes.

Your information is used solely to provide the services you requested and as outlined in our Privacy Policy.

10. User Responsibilities

You agree that:

The phone number you provide is accurate and belongs to you or you have authorization to use it

You are responsible for maintaining the security of your information

You will not misuse communication services

11. Age Requirement

By using our services and opting into SMS communications, you confirm that you are:

At least 18 years of age, or have obtained consent from a parent or legal guardian.

12. Limitation of Liability

To the fullest extent permitted by law, Ninth Line Pools shall not be liable for:

Any indirect, incidental, or consequential damages

Loss of data or communication delays

Issues arising from third-party service providers or carriers

All services are provided “as is” without warranties of any kind.

13. Modifications to Terms

We reserve the right to update or modify these Terms at any time.

Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of those changes.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Canada, without regard to conflict of law principles.

15. Contact Information

If you have any questions regarding these Terms, please contact:

Ninth Line Pools
Email: [email protected]
Phone: 15194951117
Address: 64 Beattie Avenue London Ontario Canada N5W 2P2